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FE-FRE1: Network Upgrade

Sep 29 at 03:30pm EDT  –  Sep 29 at 11:30pm EDT
Affected services
Billing System
VPS Panel

Sep 30 at 12:49am EDT

Maintenance is complete. All services are operational.

Sep 29 at 07:31pm EDT

FalconEye is still completing the necessary upgrades to our backend environment. VPS and Billing panels will remain offline as we complete migrations into this evening. Customer VPS and dedicated boxes are 100% restored at this time. Additional network components are being brought online to support additional capacity.

Sep 29 at 06:26pm EDT

Customer VPS and dedicated servers have been restored. Our backend platform is still being upgraded with minimal impact to our customers.

Sep 29 at 05:57pm EDT

FalconEye engineers are still working through the upgrade process. Next update in 60 minutes or sooner.

Sep 29 at 05:32pm EDT

We are working with our data center engineers to restore connectivity. All hardware and software configurations are complete. Next update in 30 minutes.

We apologize, as this upgrade is taking a bit longer than expected.

Sep 29 at 04:49pm EDT

New components have been successfully installed. Applying configuration. We will have an update in the next 30-60 minutes.

Sep 29 at 03:30pm EDT

FalconEye engineers are completing necessary upgrades on our firewalls, network switches, and additional connection endpoints for further expansion this year. We expect downtime to be minimal. Our engineers will work to restore critical connectivity immediately to our customers during this change.