FE-FRE1: Network Upgrade
Resolved
Sep 30 at 12:49am EDT
Maintenance is complete. All services are operational.
Affected services
Billing System
VPS Panel
Updated
Sep 29 at 07:31pm EDT
FalconEye is still completing the necessary upgrades to our backend environment. VPS and Billing panels will remain offline as we complete migrations into this evening. Customer VPS and dedicated boxes are 100% restored at this time. Additional network components are being brought online to support additional capacity.
Affected services
Billing System
VPS Panel
Updated
Sep 29 at 06:26pm EDT
Customer VPS and dedicated servers have been restored. Our backend platform is still being upgraded with minimal impact to our customers.
Affected services
Billing System
VPS Panel
Updated
Sep 29 at 05:57pm EDT
FalconEye engineers are still working through the upgrade process. Next update in 60 minutes or sooner.
Affected services
Billing System
VPS Panel
Updated
Sep 29 at 05:32pm EDT
We are working with our data center engineers to restore connectivity. All hardware and software configurations are complete. Next update in 30 minutes.
We apologize, as this upgrade is taking a bit longer than expected.
Affected services
Billing System
VPS Panel
Updated
Sep 29 at 04:49pm EDT
New components have been successfully installed. Applying configuration. We will have an update in the next 30-60 minutes.
Affected services
Billing System
VPS Panel
Created
Sep 29 at 03:30pm EDT
FalconEye engineers are completing necessary upgrades on our firewalls, network switches, and additional connection endpoints for further expansion this year. We expect downtime to be minimal. Our engineers will work to restore critical connectivity immediately to our customers during this change.
Affected services
Billing System
VPS Panel